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Customer

A group of event organizers across entertainment and education sectors needed a centralized platform to plan, manage, and execute events with large participant bases. They wanted to streamline scheduling, online registrations, and real-time notifications across multiple clients.

Challenge

The client required a powerful yet flexible system that could support multiple organizations running various types of events—competitions, conferences, or cultural gatherings—while also handling complex scheduling logistics and live communication with participants.

Some of the Key challenges of the project were:
  • Supporting multi-tenant (SaaS) architecture for different clients.
  • Dynamic event scheduling tailored to each event’s structure and participants.
  • Role-based access for organizers, admins, and participants.
  • Seamless online registration with integrated payment gateways.
  • Instant notifications to hundreds of users via SMS/Email.
  • Managing massive datasets for each event (e.g., classes, adjudicators, locations, categories).
Solutions

We built a centralized, SaaS-based Event Organizer System using ASP.NET/C#, SSRS, and Telerik controls. The system supports complete event lifecycle management—from setup to post-event analytics.

Key Features Delivered:
  • Multi-Client SaaS Setup: One platform, many clients, each with isolated data and branding.
  • Dynamic Scheduler: Auto-generates event schedules based on categories, participant count, and venue availability.
  • Online Registration with Payments: Secure and responsive sign-up flow for participants with payment confirmation.
  • Modular Event Management: Organizers can manage event-specific data like locations, classes, adjudicators, etc.
  • Custom Dashboards: Real-time notifications, event insights, and participation statistics.
  • Multi-role Portals: Separate interfaces for organizers, admins, and participants.
  • Event Cloning: Ability to replicate past events and quickly modify them.
  • Reporting: On-demand and scheduled SSRS reports to monitor attendance, revenue, and logistics.
  • Automated Notifications: SMS and email alerts for schedule changes, registration confirmations, and reminders.
Results
  • 70% Reduction in Manual Scheduling: Thanks to automated event calendar generation.
  • 3x Faster Registration Process: Streamlined for users with built-in payment and confirmation steps.
  • Improved Communication: Automated reminders improved attendance by 35%.
  • Scalable Operations: The SaaS model enabled onboarding of 10+ new clients within 6 months.
  • High Customer Satisfaction: Organizers reported smoother operations and better event control.
Technologies Used
  • Backend: ASP.NET, C#, SQL Server
  • Frontend: jQuery, Telerik UI
  • Reporting: SSRS
  • Tools: Windows Services, Custom Scheduler Engine
  • Others: SMS Gateway, Email API

Ready to Build Something Amazing?

Get in touch with Prishusoft – your trusted partner for custom software development. Whether you need a powerful web application or a sleek mobile app, our expert team is here to turn your ideas into reality.

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