Client Overview
The client had developed a physical device that measures the dimensions and weight of cabin-sized luggage to ensure it complies with airline baggage standards. This device is used in retail stores as a sales tool and in airports to validate hand baggage. They approached us to enhance the application design, improve system flexibility, and make it professional and intuitive for end-users.
Challenges
- The existing UI lacked professional appeal, making it difficult to showcase in high-traffic environments like airports and retail outlets.
- The system did not support configuration for multiple airlines, limiting its utility to a few predefined standards.
- Needed to ensure device integration was seamless and responsive in real-time.
- Required an application upgrade that could handle different rules set by international airlines dynamically.
Results
- Enhanced user experience through visually appealing and user-friendly interfaces.
- Increased global compatibility with dynamic airline configuration options.
- Strengthened market value of the client’s device with a software experience that complements hardware innovation.
- Improved reliability and real-time synchronization with scanner device.
Tech Stack
- Frontend & Backend: WPF, C#, MS SQL
- Integrations: WCF Services, Luggage Scanner Device SDK
- Domain: Transport / Retail / Travel
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