Client Overview

The client had developed a physical device that measures the dimensions and weight of cabin-sized luggage to ensure it complies with airline baggage standards. This device is used in retail stores as a sales tool and in airports to validate hand baggage. They approached us to enhance the application design, improve system flexibility, and make it professional and intuitive for end-users.

Challenges
  • The existing UI lacked professional appeal, making it difficult to showcase in high-traffic environments like airports and retail outlets.
  • The system did not support configuration for multiple airlines, limiting its utility to a few predefined standards.
  • Needed to ensure device integration was seamless and responsive in real-time.
  • Required an application upgrade that could handle different rules set by international airlines dynamically.
Solution

We redesigned and enhanced the entire system using WPF (Windows Presentation Foundation) and C#, ensuring the app was responsive, intuitive, and adaptable to various user environments.

Key Features Delivered:
  • Professional UI Redesign: Crafted a modern, clean, and intuitive interface that enhanced usability and market appeal.
  • Dynamic Airline Configuration: Admin can now configure luggage size and weight settings based on specific airline requirements, improving global compatibility.
  • Device Integration: Smooth integration with the physical luggage scanner hardware to capture real-time data with accuracy.
  • Multi-Airline Support: Built support for airline profiles to allow switching configurations based on selected airline policies.
  • Scalable Architecture: Designed to support future enhancements and additional airline or airport-specific modules.
Results
  • Enhanced user experience through visually appealing and user-friendly interfaces.
  • Increased global compatibility with dynamic airline configuration options.
  • Strengthened market value of the client’s device with a software experience that complements hardware innovation.
  • Improved reliability and real-time synchronization with scanner device.
Tech Stack
  • Frontend & Backend: WPF, C#, MS SQL
  • Integrations: WCF Services, Luggage Scanner Device SDK
  • Domain: Transport / Retail / Travel

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