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Customer

A modern driving school franchise operating across multiple locations needed a centralized digital system to streamline communication between learners and instructors, manage schedules, payments, reviews, and maintain a scalable admin interface.

Challenge

The client relied heavily on manual communication, spreadsheets, and standalone tools, leading to mismanaged instructor bookings, delayed communication, and lack of real-time reporting. They needed a professional, cloud-enabled system to automate their operations and enhance learner experience.

Some of the Key Challenges of the Project Were:
  • No centralized system for instructor-learner scheduling
  • Inability to manage multiple franchise branches with role-specific access
  • Manual notification system prone to human error
  • No integrated payment gateway for online transactions
  • Lack of review/feedback system for performance analysis
  • Difficulty in tracking key metrics due to limited reporting
Solutions
  • Developed a web-based driving school management system using ASP.NET and MS SQL
  • Integrated instructor calendar diary for real-time scheduling and rescheduling
  • Built automated notification system via email and SMS for class reminders and updates
  • Added online payment module for course and session fees
  • Enabled learner/instructor review and rating system to build trust and transparency
  • Implemented role-based access for franchise management
  • Designed interactive dashboards and reports using SSRS and Telerik controls
Results
  • 70% reduction in scheduling conflicts and missed sessions
  • Seamless experience for both learners and instructors with real-time updates
  • Improved franchise oversight and branch-wise performance tracking
  • Enhanced decision-making with clear metrics on instructor performance, learner progress, and financials
  • Boosted learner engagement and satisfaction with transparent feedback and streamlined payment process
Technologies
  • Languages: ASP.NET Core / C# / MS SQL
  • Tools & Technologies: SSRS / Windows Services / Telerik UI Controls
  • Industry: Transport / EdTech
  • Services Provided: Web App Development, Testing, Ongoing Maintenance, System Design

Ready to Build Something Amazing?

Get in touch with Prishusoft – your trusted partner for custom software development. Whether you need a powerful web application or a sleek mobile app, our expert team is here to turn your ideas into reality.

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